Terms and Conditions

Booking and Payment Policy

All bookings will be instantly confirmed at the time of booking.

Payment is made at the time of booking.

Ruapehu Country Lodge is a New Zealand business based in Ohakune. All products and services offered online is advertised and sold in New Zealand dollars. Please note that full payment is required at time of booking and the name that will appear on your bank statement will be Ruapehu Country Lodge. Refund and Cancellation policies: We understand that cancellations may occur therefore our Refund policy is as specified under the cancellation policy and we appreciate if same can be verified prior to confirming your reservations. Privacy policy: Please note the information submitted at booking will not be handed over to any third party, individual or business without prior consent.

Minimum Stay:

Tariff includes the New Zealand Goods and Services Tax of 15%

Cancellation Policy

Cancellation within 7 days of arrival date: 100% forfeit of the total booking price.

Cancellation more than 7 days prior to arrival date, full refund provided, or rebooking at no cost.